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SMSPool Privacy Statement
- By Admin
What happens to the data that SMSPool is processing
The data that we process is stored on our secure database; you can oversee processed data such as deposits, SMS verification history, and older rentals. If necessary, this information can be removed manually through support. All data stays with SMSPool and will not be shared with any third party.
Do you store IPs or information that could identify users?
We do not store IPs in our database, although we do store them in our access logs, which get rotated (and deleted). We store IPs without any identifying information due to DDoS attacks that we have to analyze and block.
What data do you store?
We store all data you have entered, although we do not store previous changes. We only store what you provide us, such as your username, password, e-mail, deposit IDs, deposit amounts, refunds, and order history.
How do we know if you keep your passwords safe?
Our web server runs in an isolated space with nothing else on it. If another site gets breached, SMSPool will not and will never be affected. In the worst-case scenario, all your passwords are encrypted in BCRYPT, and security and privacy are the most important to us, so this is one of our biggest priorities.
How do you deal with law enforcement?
Depending on the severity of the case, we usually do not provide information regarding the user. Even if we did so, our information on a user is limited. For example, we do NOT store IPs directly connected to the user and will never do so.
Do you use Google Analytics or any tracker?
No, we don't use Google Analytics and won't ever use it. We prefer to keep our site tracker-free.
Will my information be shared with the phone numbers I have rented?
No, your phone numbers are anonymous and have no direct connection to your SMSPool account. There is no way to link the phone number to your SMSPool account, and we also offer the option to completely delete your account.
Can I delete my account information?
Yes. Feel free to delete your account through the settings page, and we will process your deletion.
How do you process account deletions?
Accounts that are deleted are put into a deletion queue that takes 14 days before they are entirely deleted. When your account is deleted from our system, it means that all data regarding it is removed from our system. We do not store any remaining information about your account, as it is a permanent deletion. As we take database backups every two weeks, it may take another two weeks before your data is deleted from our backup servers.
How do you process sensitive payment data?
In order to process payments, we mainly use two payment processors, which are Stripe and Cryptomus. Regarding processing payment data, you may find more information below per payment processor:
Cryptomus
For Cryptomus, the following data is stored on our servers:
| TXID | The transaction ID of the payment |
| UUID | The UUID provided by Cryptomus to check the payment |
| Method | The payment method (f.e: BNB, TRON, USDT) |
| From | The address the payment was sent from |
Stripe
For Stripe, the following data is stored on our servers:
| Payment intent | The payment intent provided by Stripe to look up a payment (f.e: pi_ABCDEFG12345678) |
| Event | The event code provided by Stripe to retrieve payment data (f.e: cs_live_ACBDEFGHIJKLM1234567890 ) |
How is payment data retained on your servers?
We do not clear any payment data unless the user requests the deletion of their account. This is to maintain proper accounting of our deposits, and in case an account recovery is required, we require payment data to verify your ownership.
We are entirely PSD2 compliant for Stripe payments and do not store any credit card information on our servers; this is all processed by Stripe. Stripe may store the following data:
The last 4 numbers of your card
First name and last name
Customer IP address
Origin of the card
Issuer of the card
VAT ID in case provided
Billing address
As far as we know, Stripe does not cycle through data and is required by law to retain it. You can find more information on their data retention policy page.
About the author
SMSPool Admin
The owner of SMSPool.net, a site that originally started as a hobby but saw rapid expansion due to the high demand, loves anything technology related and loves writing about technology related articles.
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